We understand that you want to be confident of securing the best possible deal. We also understand how easy it is to waste ridiculous amounts of time surfing the internet trying to find that best possible deal. That’s why we decided to make life easier for you by doing all the hard work.
Our Commitment To You
Essential Fire Safety is committed to supplying quality fire safety products at the lowest prices on the market. That’s why we give you an iron-clad Lowest Price Promise:
“If you can find exactly the same product for a cheaper price elsewhere within 7 days
of your purchase from us, tell us about it and we will refund you the difference.”
We will always give an honest price and an honest service with transparent terms to help make your life easier.
How To Claim
In the unlikely event that you do find the same product for a lower price, you will need to contact us within 7 days of the date of your order and we will need the following information from you:
verification of the lower price, including details of the advertising web page – the product must be identical, authentic (not imported), accurately priced and must include delivery costs
your full name and email address
your invoice or order number from your purchase
We will then refund the difference immediately and in full.
(Please note, our Lowest Price Promise does not apply to sale or clearance items, or items that are imported, out-of-stock, used or special order items)